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Skipping Helpline Call Routing


When configuring the TwiML app instead of pointing to index.php point to input-method.php?Digits=2.

If you still want the title to display also point to input-method.php?Digits=2&PlayTitle=1.

This could useful for wiring up to a Grasshopper extension. Typically you set this as Department Extension and have your prompt instruct to press a series of keypresses.

For example, if you set this up as extension 1, from within you employee extensions you would instruct the caller to press *1 (star one) for finding meetings.