You can add a Public Relations or other miscellaneous extensions by doing the following, and leveraging the Menu Options and the Custom Extensions option.

Since Yap 3.0.0 (released in March 2019), it’s been possible to use a single Yap server with multiple Twilio accounts. What this means is that a service body can handle the overhead of server management while another service body retains the management of phone numbers and billing.

It’s possible to exclude a result from Yap results by using a custom format. For example say you made a Temporary Closure format that had an ID of 2069. You could set in your config.php a custom query, which would exclude those in the response.